News - 2020

Well-being in difficult times

We hope that you, your family and friends are keeping safe and remaining in good spirits.

These are indeed unprecedented times and an extraordinary challenge for us all, in particular our front-line personnel including doctors, nurses, carers and those in the emergency services.

Our heart-felt gratitude goes out to them.

Please remember if you need confidential help, Mears has an Employee Assistance Programme (EAP) that provides colleagues with useful advice and guidance for day-to-day enquiries.

The EAP service is a confidential 24/7, 365 days a year service.

Please remain safe, healthy and positive.

A picture paints a thousand words !!!!

We recently received an e-mail from Sarah Chaney, a support worker at Norton Court ECH in Beckenham, requesting assistance for the services-users to keep connected with their loved one during these difficult times.

The foundation granted Sarah's and our service-users wish by donating funds in order to purchase IPad to stay in touch.

It was a pleasure to assist with the purchasing of IPads to bring a smile to the service-user's faces.

Thank you for your thank you note Sarah.....

I just wanted to thank you all so very much for sending us the IPad.

These pictures do not show the complete joy that our service user, her Granddaughter and Great Grandson got from our maiden video call.

This gift will make such a difference to our service users in these strange and frightening times.

Once again ...THANK YOU! from all at Norton Court.

It was a pleasure to assist with the purchasing of the devices to bring a smile to the service-user's faces.


User-friendly technology at its best!




Gratitude in Good and Bad Times

It is during these difficult times that gratitude must become a deliberate, active practice. You must seek it out and when you find it you must celebrate that goodness, soak it up.

Gratitude can make our best days brighter, and it is the one thing that can help us make it through the tough times. It is not frivolous. Not a luxury. It is a coping strategy. And it works.

Stay healthy, Stay safe, Stay at home.

Positive Thinking.....

We will get through this.


There is hope !

Mental health and wellbeing of staff is paramount.

We know this is a stressful time and people want to know what they can do right now to protect themselves and their families.

People may experience a variety of feelings and thoughts during the current situation with Coronavirus Disease 2019 (COVID-19) 

Something like this is upsetting for everyone involved. 

People may be experiencing many different emotions like fear, anger, confusion and disbelief. These are all normal feelings in this type of situation. Their reactions appear in different ways, not only in the way someone feels, but in the way they think and what they think 


  • Stay informed through trusted resources 
  • Spend more time with family and friends and offer your support.
  • Be patient with yourself and others. It’s common to have any number of temporary stress reactions such as fear, anger, frustration and anxiety.
  • Encourage children to express their feelings and thoughts. Reassure them about their safety.

If you are feeling overwhelmed with emotions such as sadness, depression, anxiety, or feel like you want to talk to someone. Remember Mears Employee Assistance Programme (EAP) that provides colleagues with useful advice and guidance for day-to-day enquiries.

The EAP service is a confidential 24/7, 365 days a year service.

Call 0800015 7287 for help with issues including health and relationships, financial or legal queries, or visit

*password and username required.

Mears Foundation Easter Raffle 2020

The Mears Foundation Easter raffle starts Monday 23rd March 2020..

Even chocoholics might have their work cut out consuming the treats in our raffle.

Hotel Chocolat Classic Ostrich or the Family Easter box is plenty to share with all the family or keep the winner going all Easter!

These prizes are a perfect indulgent treat for all chocoholics.

Just £2 per ticket

Raffle tickets are available via the Mears Foundation website at, from 23rd March  - 3rd April 2020.

The cost of tickets purchased will be deducted from your pay.

Closing date for ticket purchases is 5 p.m. on  Friday 3rd March 2020.

Strictly for Mears Employees only


Good luck!

Coronavirus advice

The UK Chief Medical Officers have raised the risk to the public from low to moderate. But the risk to individuals remains low.

 Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

Advice for people in Scotland, Wales and Northern Ireland

  • Scotland: call your GP surgery or call 111 if your surgery is not open
  • Wales: call 111 (if available in your area) or call 0845 46 47
  • Northern Ireland: call 0300 200 7885


Symptoms of coronavirus

The symptoms of coronavirus are:

  • a cough
  • a high temperature
  • shortness of breath

But these symptoms do not necessarily mean you have the illness.

The symptoms are similar to other illnesses that are much more common, such as cold and flu.

How to avoid catching or spreading germs

  • How to avoid catching or spreading germs


  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately
  • wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available
  • try to avoid close contact with people who are unwell
  • do not touch your eyes, nose or mouth if your hands are not clean


  • do not touch your eyes, nose or mouth if your hands are not clean





Be kind, for everyone you meet is fighting a hard battle

Express your gratitude...

Saying “thank you” and “please” are like the oil that lubricates the engine of human interaction. Works every time!
Telephone a lonely person.
There is always one person in your group of acquaintances who is lonely and isolated. Try calling him or her, every now and again.
Any small change?
When you see all those coins which are a real nuisance, pop them into a charity box.
Invite someone to dinner.
Choose a co-worker or neighbour who you feel is rather lonely and offer them your hospitality.
Help a disabled person.
Offer to push a wheelchair, help them across the street or fetch their medicines.
Reach out to a person in need.
Do you know someone who is ill or in hospital? Reach out by choosing one of these:
· Send them a text message
· Phone them
· Send flowers
· Send a card

Hold the door open.
No matter who it is, hold the door open.
Pay a few compliments.

Smile more often.
Try walking down a corridor at work and smile all the way there. You might be surprised at how many smiles you get back. It is infectious!
Teach your kids kindness.
If you are a parent or work with young people in a youth organization or at a school, raise awareness about the needy. Encourage them to give away their old toys and books which are still in good condition.

Compliment a colleague or a friend.
Offer your place in the supermarket queue.
When you see someone getting anxious in the queue, let them go first.
Buy someone a coffee.
When you go to the coffee machine and see a colleague there, offer to buy her a coffee. If you are going to the water cooler, try offering to get someone else a cup of water while you’re on your way.
Offer to do the shopping.

Guard well within yourself that treasure, kindness. Know how to give without hesitation, how to lose without regret, how to acquire without meanness.

Coronavirus latest information and advice

Information for the public on the outbreak of coronavirus in China, including the current situation in the UK and information about the virus and its symptoms. Can be found on the following website:-

The regulations have been put in place to reduce the risk of further human-to-human transmission in this country by keeping individuals in isolation where public health professionals believe there is a reasonable risk an individual may have the virus.


The government has issued clinical guidance for the detection and diagnosis of novel coronavirus (COVID-19), and infection prevention and control.

Please follow this advice.

Caring is sharing !

Do something nice for a friend, or a stranger. Thank someone. Smile.

Volunteer your time. Join a community group. Look out, as well as in. Seeing yourself, and your happiness, linked to the wider community can be incredibly rewarding.

Volunteer today, make a difference.

Staying safe from the coronavirus

Fortunately, public health officials in many countries, including the US, have put measures in place to help prevent further spread of the virus. These measures include health screenings at major airports in the US for people traveling from Wuhan. In China, travel restrictions are in effect.

With information changing so quickly and every news report about the virus seeming to raise the stakes, you may be wondering how worried you should be.

Basic infectious disease principles are key to curbing the spread of this virus. Wash your hands regularly. Cover coughs and sneezes with your inner elbow. Avoid touching your eyes, nose, or mouth with your hands. Stay home from work or school if you have a fever. Stay away from people who have signs of a respiratory tract infection, such as runny nose, coughing, and sneezing.

Stay safe !

The Big Sort – Save your Christmas cards for Cobalt

It's another bumper year for our Christmas card recycling collection  at Mears  Head office, Gloucester.

It may come as no surprise with the emergence of technology, instant messaging services and email we are still writing so many greeting cards.

Recycling cards is a really simple way of helping to put Christmas cards to a positive use after the festive season. The cards will be recycled, so less paper will end up in landfill.

We are delighted that due to this success we will be continuing to run a card recycling scheme ALL year!

Thank  you Linda Thomas from Cobalthealth for collecting the cards.

Cobalt was founded in 1964 by Dr Fred Hanna, who launched a public appeal along with other doctors at Cheltenham General Hospital to build a radiotherapy unit (Cobalt Unit) in Cheltenham, as the nearest at the time was 50 miles away in Bristol.

Each year Cobalt provides diagnostic imaging for over 65,000 patients at their Imaging Centres in Cheltenham and Birmingham and through their fleet of six mobile MRI scanners that travel throughout the three counties of Gloucestershire, Herefordshire and Worcestershire, and beyond. They invests in equipment, research and education, to ensure everyone has access to the best medical imaging for their diagnosis.

Could you make a difference to people’s lives in South Africa?

The Footprints Foundation has places available for volunteers for Project South Africa 2020 in October/November.

Footprints are working with a number of schools and orphanages in South Africa, helping them to regenerate and improve their premises, and to counsel and educate the children in their care. The work involves a wide variety of tasks, both manual and non-manual, which need support.


As with previous international projects, volunteers have to raise a minimum of £2000 sponsorship for the trip before they go. Mears Group employees are eligible to apply but, before doing so, you must discuss with and get approval from your line manager.

Please contact Carmen for furher details:-


Wishing all of the successful volunteers the best of luck and loads of success with this great project!

Newcastle Branch dress down

Mears branch Newcastle have been doing Dress Down Friday since 2014 and overall they have raise £5,224 for some very worthy local charities and The Mears Foundation. This year they are looking to support Kinship Carers Support Group in Newcastle and The Mears Foundation.

The charities they have supported in the past are listed below:

Charities Supported by Dress Down Days from 2014 to 2019
Malcolm Gill South Africa Fund £215.00
If U Care Share Foundation £215.00
Barbara Priestman Academy £380.00
Jessica's Sarcoma Awareness £325.00
Great North Air Ambulance £260.00
Children North East £340.00
Bobby Robson Foundation £282.00
Special Olympics Sunderland £240.00
North of England Children's Cancer Research £260.00
Guide Dogs for the Blind Newcastle £225.00
One Punch North East £275.00
Mears Foundation £2,207.00

Well done Newcastle...


Thank you for your continued support.



New Year's resolutions ...

As the clock struck midnight on January 1st, millions of inspired people around the world pledged to honour their New Year's resolutions.

It's a New Year, and many people will be wanting to turn over a new leaf. That's what New Year's resolutions are for — to make improvements to our lives in some way.


Our goals still remain the same every year .....


  • to create new possibilities
  • to improve the life experience of a community/individual 
  • to help people in need
  • to harness the goodwill, talents and skills within Mears Group to benefit charities that provide practical help and support to vulnerable people.

….. and, of course, have a lot of fun while helping others.


Happy New Year !